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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kiara Moses

Kiara Moses

July 5, 2023

5  out of  5
rating by Kiara Moses
"Everyone at the office is so helpful and friendly!"
We responded:
"Kiara, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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James Brandesky

June 30, 2023

5  out of  5
rating by James Brandesky
"I have never been dissatisfied with this agency. The front staff, Kristin and Arlene, are very helpful, prompt, nice as can be."
We responded:
"Thank you for the five-stars, James! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Paulina D (TimeforTiki)

Paulina D (TimeforTiki)

June 26, 2023

5  out of  5
rating by Paulina D (TimeforTiki)
"Kristin Lewis was extremely helpful with a time sensitive need and not only ensure to answer any questions I had, but also helped me save money with discounts. Thanks for your help!"
We responded:
"Paulina, thank you for taking the time out of your day to leave us a review! We love hearing about how Kristin provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Miriam Medina FNP

June 22, 2023

5  out of  5
rating by Miriam Medina FNP
"Kristin at State Farm was very friendly and helpful. She answered my questions and was able to help me with the Steer Clear Program. I would totally recommend this office!"
We responded:
"Thanks for the kind words, Miriam! We’re happy to hear Kristin was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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ROSEANN CONTRERAS

December 9, 2022

5  out of  5
rating by ROSEANN CONTRERAS
"Kristen was amazing! Every time that I call the office she’s right there and the one who I need to speak with. Thank you Kristen for all you do for me and Pedro Soriano we are very please with her great Customer Service. God bless her heart!!!! As a Business office Manager/HR she is everything I want in an employee State Farm is very lucky to have you. 10.5 STARS for this women!!"
We responded:
"Hi, Roseann! Thank you for the shoutout for Kristin! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Brett Kastor

December 6, 2022

5  out of  5
rating by Brett Kastor
"Very friendly and fast at what they do! Making insurance easy for me. Thanks!"
We responded:
"Thank you for the five-stars, Brett! We appreciate you for letting us be your good neighbor!"
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Ricky Artz

October 18, 2022

5  out of  5
rating by Ricky Artz
"Kristen was amazing and efficient!"
We responded:
"Thank you for the wonderful review, Ricky! Kristin is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Peter Wolverton

October 11, 2022

1  out of  5
rating by Peter Wolverton
"I am the executor of an estate of a decedent who died in 2/22. Mr. Slaydon was informed of the death. I recently received a billing for a renewal policy on decedent's home furnishings. I have called now 3 times and can only get an answering service no matter when I call. I once talked to a person who took down decedent's information and said I would get a call back. No response. Not being able to contact Mr. Slaydon or a representative after multiple tries is unsatisfactory. I would recommend against ever purchasing insurance from him or his agency. Sincerely, Peter Wolverton"
We responded:
"Peter, thank you for your feedback and our sincerest condolences regarding the death of your loved one. I understand you have had a frustrating experience. Please give me a call today and we can resolve any issues. You can also email me direct at travis.slaydon.mv2l@statefarm.com. Travis "
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Irvin Eatman

June 14, 2022

5  out of  5
rating by Irvin Eatman
"Obviously no one wants to have call their agent very often but when I do have an issue they are all over it. Kristin in particular is phenomenal. I really could not ask for better service."
We responded:
"Irvin, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kristin cares a lot about our customers."
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Chris Kester

October 18, 2021

5  out of  5
rating by Chris Kester
"Kristin help was great. Friendly and personable. Answered all my questions."
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uDave Flattmann

September 17, 2021

5  out of  5
rating by uDave Flattmann
"Kristine was a GREAT help with adding my new vehicle."
We responded:
"Thank you for the wonderful review! Kristin is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Vonna P

Vonna P

September 3, 2021

5  out of  5
rating by Vonna P
"Today I called my agent’s office and Kristin answered the phone. I had lots of questions about our twins starting the journey towards becoming licensed drivers. Friends had scared me about what we would see at the end of the journey, HUGE PREMIUM INCREASE. Kristin listened to all of my concerns, answered every question I had and the ones I didn’t think to ask. We have been State Farm policy holders for over 2 decades. There are companies out there that will bend over backwards for the new customer to gain and retain their business and forget about those who have been with them for the long haul. Kristin made me feel like I was an old friend, but still was just as exciting as that new friend Thank you for your patience and your help!!! If you have insurance concerns, call Kristin!"
We responded:
"Thank you, Vonna, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Kristin, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Anna Greenwell

August 11, 2021

5  out of  5
rating by Anna Greenwell
"I called with several questions and Kristin was so helpful and knowledgeable! She helped me with all of them and took the time to make sure I understood everything she was presenting to me."
We responded:
"Thank you, Anna, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Kristin, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Rhnee Mohan

July 26, 2021

5  out of  5
rating by Rhnee Mohan
"I just bought a new car! Adding the new car to my policy was a snap. Kristin answered my coverage questions, then sent my ID card in just a matter of minutes. Thanks Kristin!"
We responded:
"Thank you for the wonderful review! Kristin is a fantastic asset to our team and we’re happy to hear she was able to help you with your auto insurance needs. We are always here for you."
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Sean Nesloney

July 13, 2021

5  out of  5
rating by Sean Nesloney
"Kristin provided me with clear, easy to understand information about my options and what choices were right for me. She was exceptionally helpful, pleasant, and expedient. The service was exceptional, and I am confident in any future insurance needs I will be back for her help."
We responded:
"Thank you, Sean, we love seeing reviews like this! We are grateful to have hard-working team members, like Kristin, who go above and beyond to ensure our customers have a great experience at our office. We are happy to hear that they were able to get you set up with the right insurance policy!"
Profile photo of Jennifer “shinyrock6498”

Jennifer “shinyrock6498”

July 13, 2021

5  out of  5
rating by Jennifer “shinyrock6498”
"Kristin is efficient and professional whenever I need help."
We responded:
"Thank you for the wonderful review, Jennifer! Kristin is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
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Genevieve Nichols

June 24, 2021

5  out of  5
rating by Genevieve Nichols
"Kristin was super friendly and stayed on the phone with me until we could finalize adding my teenage daughter to our policy. Adding a new driver was quick, painless and easy."
We responded:
"Thank you for the wonderful review, Genevieve! Kristin is a fantastic asset to our team and we’re happy to hear she was able to help you with adding your daughter to your policy."
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Edwin Wells

June 22, 2021

5  out of  5
rating by Edwin Wells
"I spoke to Kristin Lewis to add a new car, she was positive, efficient, knowledgeable, and quick to respond. Excellent service!"
We responded:
"Thank you for the review, Edwin! We are happy to hear that Kristin was able to help you with your auto insurance! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Glenda Brown

Glenda Brown

June 8, 2021

5  out of  5
rating by Glenda Brown
"I would recommend this agency to anyone needing a new agent. Travis and office staff are all great. Travis is always willing to make himself available to discuss any of our policies. The Office Manager Arlene Turner is my "go to". She's extremely knowledgeable about the business and always willing to help in a very timely manner. They're a nice group of people to work with. We have been with State Farm for almost 30 years."
We responded:
"Glenda, thank you for taking the time to share your experience with our office! Our team works hard to provide quality information on our policies, and we are thrilled to hear that Arlene and the rest of our team were able to do just that for your business needs! We appreciate you putting your trust in our office to help protect what matters most for the years to come."
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Kensi Prudhomme

June 8, 2021

5  out of  5
rating by Kensi Prudhomme
"Very easy to work with, they are always so prompt in getting back me and ensuring I totally understand what I am getting! I would recommend this amazing group of people to anyone! They have really help our family find the perfect coverage."
We responded:
"Thank you, Kensi, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered your family's insurance policies! We are lucky to have customers like you. Thank you for trusting us to protect what matters most"
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Kimberly Jacobs

June 8, 2021

5  out of  5
rating by Kimberly Jacobs
"Someone is always available to help us with our needs.Great customer service!"
We responded:
"Kimberly, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Isabel Herrera

June 7, 2021

5  out of  5
rating by Isabel Herrera
"They are very professional and are always able to answer my questions regarding my auto and house insurance. I love the Drive Safe & Save app that helps me drive safe and helps with the premiums."
We responded:
"Isabel, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your auto and house insurance needs. We are here for anything you need!"
Profile photo of Katie Sanco

Katie Sanco

June 4, 2021

5  out of  5
rating by Katie Sanco
"Arlene and Travis have been so helpful with our claim on my daughter’s car! We have been customers for years and this is our first larger claim and we could not be more pleased with the attention it has received. Thank you so much guys!!!"
We responded:
"Thank you for the review, Katie! We work hard to provide great insurance in San Antonio and we’re so glad you’re happy with your experience."
Profile photo of Amanda Kimble

Amanda Kimble

May 25, 2021

5  out of  5
rating by Amanda Kimble
"Kristin Lewis was so incredibly helpful at my last contact with the office. I had some issues with a previous agent (at a different office) that had not updated our information after several requests. Kristin was able to answer every question I had and even made great suggestions on how to better cover my husband and I. I also needed documents for my husband's job and she sent them to me by the end of the day, just as she said she would. I am very satisfied with how professional and kind Kristin is and I will never be afraid to call her with anything I need."
We responded:
"Thank you for such a wonderful review, Amanda! Here at Travis Slaydon State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional! Please reach out if you have any questions about your auto, home, life, or other insurance policies, we will be more than welcome to help out!"